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GPJFF

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Festival FAQ

ASK US!

Need help making a purchase or finding information? Contact the box office by emailing gro.f1768932965fjpg@1768932965tropp1768932965us1768932965 or leave a voice message at 602-753-9366. Please allow 24 hours for a response.

VIP EXPERIENCE – RESERVED SEATS

Become a major donor ($1,200+) to enjoy exclusive access to the VIP Reception and reserved seats for all Festival screenings.

RSVPs Are Required. To ensure a smooth and successful Festival, it is critically important that you RSVP for each screening you plan to attend.

You will receive a personalized RSVP page where you can:

  • Select which films you plan to attend
  • Indicate how many of your reserved seats you will be using
  • Return to the form at any time to update your selections as your plans change

Your responses help us manage seating, staffing, and filmmaker participation—and ultimately help the Festival thrive. We truly appreciate your cooperation and care in completing these RSVPs.

Please contact us at gro.f1768932965fjpg@1768932965ridxe1768932965 or 602-753-9366.

A Festival Pass includes 1 voucher credit for each film in the festival. Redeem credits for tickets to any film in any combination – for yourself or to share. (Complete your Festival Pass purchase BEFORE selecting films). 

You will receive a confirmation email with instructions for selecting your films. Email gro.f1768932965fjpg@1768932965tropp1768932965us1768932965 if you need help with this. 

Note: Voucher credits cannot be redeemed for Opening Night tickets.

Purchasing a Ticket Pack adds voucher credits to your account. Redeem credits for tickets to any films in any combination—for yourself or to share. (Complete your ticket pack purchase BEFORE selecting films). 

You will receive a confirmation email with instructions for selecting your films. Email gro.f1768932965fjpg@1768932965tropp1768932965us1768932965 if you need help with this. 

Note: Voucher credits cannot be redeemed for Opening Night tickets.

Student or Active Military tickets are $13.50. 
* Ages 25 or younger (student) with valid ID
* Active Military with valid ID
* Available at the door

Tickets and passes are non-refundable but may be transferred upon request.

Passes may only be transferred before the festival begins.

Transfer requests should be sent as early as possible to gro.f1768932965fjpg@1768932965tropp1768932965us1768932965; include your name, email address, the order number, and the name and email address of the person to whom the ticket should be transferred. Physical tickets may only be transferred before the ticketed event begins.

Doors to the auditoriums will be opened when Harkins staff indicates.

Only one additional seat may be saved per individual admitted.

Fire codes do not permit sitting in the aisles or standing at the back of the venue.

As a courtesy to our other guests, please do not leave empty seats in the middle of the row.

All electronic devices should be silenced and stowed away during screenings.

Bags are subject to inspection by the theater or our security personnel.

Auditoriums must be cleared following each screening.

GPJFF follows the current COVID-19 rules of the venue.

Wheelchair seating is available at all Harkins Theatres.

Personal assistive listening devices which amplify the sound or provide audio description narration are available for no charge at Guest Services in all Harkins Theatres for nearly all films.

Please ask one of our volunteers if seating assistance is needed.

Emergencies should be reported to the on-site security, Harkins staff and the GPJFF staff.

Security officers will be present at all times.

Tickets and passes are non-refundable but may be transferred upon request.

Passes may only be transferred before the festival begins.

Transfer requests should be sent as early as possible to gro.f1768932965fjpg@1768932965tropp1768932965us1768932965; include your name, email address, the order number, and the name and email address of the person to whom the ticket should be transferred. Physical tickets may only be transferred before the ticketed event begins.

By attending a Festival venue, the ticket holder agrees to being photographed, filmed, or recorded in the event venue, and to the publication, reproduction, sales use, distribution, and broadcast of all photographs, video, or other recordings of the ticket holder’s voice or likeness without further notice or compensation in any publicity, advertisement, or other publication carried out by, or on behalf of, GPJFF in perpetuity in any manner and media whatsoever, including print, broadcast, or digital.

Cameras and recording devices are strictly prohibited during screenings.

VIDEO INSTRUCTIONS

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VENUES

Harkins Theatres Arrowhead

16046 N Arrowhead Fountains Center Dr,
Peoria, AZ 85382
623-412-0122
Get Directions
Web

Harkins Theatres Chandler Fashion
3159 West Chandler Blvd.
Chandler, AZ 85226
Harkins Theatres Shea

7354 East Shea Blvd.
Scottsdale, AZ 85260
480-948-6555
Get Directions
Web

Virtual series FAQ

Need help and can’t find the answer here? Contact the box office by emailing gro.f1768932965fjpg@1768932965tropp1768932965us1768932965 or leave a voice message at 602-753-9366. Please allow 24 hours for a response.

RESERVED SEATS

Donors and Business Sponsors who give $1,000 or more are entitled to reserved seats. (link to that page here). You select your seats by email or phone with the Executive Director, at gro.f1768932965fjpg@1768932965ridxe1768932965. We also ask that you email us if there are films you do NOT plan to attend, as we have limited seating and would like to offer it to others rather than have empty seats. 

PASSES

Passholders purchase the right to attend every film.  

Please contact the box office in advance by emailing gro.f1768932965fjpg@1768932965stekc1768932965it1768932965 if there are films you do NOT plan to attend, as we have limited seating and would like to offer it to others rather than have empty seats. 

TICKET BUNDLE

Purchasing a bundle of tickets gives you credits to use toward purchasing tickets to specific films. This can be done in the same transaction or you can select tickets for specific films later.

RESERVED SEATS

Donors and Business Sponsors who give $1,000 or more are entitled to reserved seats. (link to that page here). You select your seats by email or phone with the Executive Director, at gro.f1768932965fjpg@1768932965ridxe1768932965. We also ask that you email us if there are films you do NOT plan to attend, as we have limited seating and would like to offer it to others rather than have empty seats. 

PASSES

Passholders purchase the right to attend every film.  

Please contact the box office in advance by emailing gro.f1768932965fjpg@1768932965stekc1768932965it1768932965 if there are films you do NOT plan to attend, as we have limited seating and would like to offer it to others rather than have empty seats. 

TICKET BUNDLE

Purchasing a bundle of tickets gives you credits to use toward purchasing tickets to specific films. This can be done in the same transaction or you can select tickets for specific films later.

Join OUr Mailing List

Special thanks to our most generous donors, Barbara and Robert Murray and the Morris and Gertrude Furman Foundation.

Thank you also to our generous and longtime donors, Sheila Schwartz and the Chulew family.

Our 2026 Business Sponsors

Partially funded by grants from