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GPJFF

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Festival FAQ

ASK US!

Need help making a purchase or finding information? Contact the box office by emailing  or leave a voice message at 602-753-9366. Please allow 24 hours for a response.

RESERVED SEATS

Donors who give $1,000 or more are entitled to reserved seats.

Select seats by emailing or by calling 602-753-9366.

As seating is limited, we ask that you email us if there are films you do NOT plan to attend.

A Festival Pass gives access for one person to attend every film.  However, reserved seats are only for major donors. You DO NOT need individual tickets.

As seating is limited, we ask that you email us in advance at if there are films you do NOT plan to attend.

Please pick up your pass(es) from the GPJFF table in the lobby the first time you come to the theater during the Festival.

Purchasing a package of tickets adds ticket credits to your account to be redeemed for tickets to any film in any combination. 

You need tickets at the theater. AFTER purchasing a Ticket Pack, here’s how to select & receive your film tickets:

  1. Sign into your gpjff.org account. Click “Sign In” at the top of the page. Enter your email address and click “Continue With Elevent”. Enter your password.
  2. At the top of the page – Click on your name and choose “ACCOUNT” from the drop down menu.
  3. A new window will open and you will see your Ticket Pack listed. Click on “Fulfill Package” (In black on the right side of the window).
  4. You are set! Choose your Films! Click on Festival Guide, “Get Tickets” for your films, and check out. Your prepaid credits will be applied automatically at checkout for a $0 total.

 

You will receive a confirmation email with attached tickets once you check out

Student tickets for individuals under 25 are $10 and available to purchase at the theater one hour before showtimes.

Tickets and passes are non-refundable but may be transferred upon request.

Passes may only be transferred before the festival begins.

Transfer requests should be sent as early as possible to ; include your name, email address, the order number, and the name and email address of the person to whom the ticket should be transferred. Physical tickets may only be transferred before the ticketed event begins.

Doors to the auditoriums will be opened when Harkins staff indicates.

Only one additional seat may be saved per individual admitted.

Fire codes do not permit sitting in the aisles or standing at the back of the venue.

As a courtesy to our other guests, please do not leave empty seats in the middle of the row.

All electronic devices should be silenced and stowed away during screenings.

Bags are subject to inspection by the theater or our security personnel.

Auditoriums must be cleared following each screening.

GPJFF follows the current COVID-19 rules of the venue.

Wheelchair seating is available at all Harkins Theatres.

Personal assistive listening devices which amplify the sound or provide audio description narration are available for no charge at Guest Services in all Harkins Theatres for nearly all films.

Please ask one of our volunteers if seating assistance is needed.

Emergencies should be reported to the on-site security, Harkins staff and the GPJFF staff.

Security officers will be present at all times.

Tickets and passes are non-refundable but may be transferred upon request.

Passes may only be transferred before the festival begins.

Transfer requests should be sent as early as possible to ; include your name, email address, the order number, and the name and email address of the person to whom the ticket should be transferred. Physical tickets may only be transferred before the ticketed event begins.

By attending a Festival venue, the ticket holder agrees to being photographed, filmed, or recorded in the event venue, and to the publication, reproduction, sales use, distribution, and broadcast of all photographs, video, or other recordings of the ticket holder’s voice or likeness without further notice or compensation in any publicity, advertisement, or other publication carried out by, or on behalf of, GPJFF in perpetuity in any manner and media whatsoever, including print, broadcast, or digital.

Cameras and recording devices are strictly prohibited during screenings.

VIDEO INSTRUCTIONS

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VENUES

Harkins Theatres Arrowhead

16046 N Arrowhead Fountains Center Dr,
Peoria, AZ 85382
623-412-0122
Get Directions
Web

Harkins Chandler Fashion 20
3159 West Chandler Blvd.
Chandler, AZ 85226
Harkins Shea

147354 East Shea Blvd.
Scottsdale, AZ 85260
480-948-6555
Get Directions
Web

Virtual series FAQ

Need help and can’t find the answer here? Contact the box office by emailing  or leave a voice message at 602-753-9366. Please allow 24 hours for a response.

RESERVED SEATS

Donors and Business Sponsors who give $1,000 or more are entitled to reserved seats. (link to that page here). You select your seats by email or phone with the Executive Director, at . We also ask that you email us if there are films you do NOT plan to attend, as we have limited seating and would like to offer it to others rather than have empty seats. 

PASSES

Passholders purchase the right to attend every film.  

Please contact the box office in advance by emailing  if there are films you do NOT plan to attend, as we have limited seating and would like to offer it to others rather than have empty seats. 

TICKET BUNDLE

Purchasing a bundle of tickets gives you credits to use toward purchasing tickets to specific films. This can be done in the same transaction or you can select tickets for specific films later.

RESERVED SEATS

Donors and Business Sponsors who give $1,000 or more are entitled to reserved seats. (link to that page here). You select your seats by email or phone with the Executive Director, at . We also ask that you email us if there are films you do NOT plan to attend, as we have limited seating and would like to offer it to others rather than have empty seats. 

PASSES

Passholders purchase the right to attend every film.  

Please contact the box office in advance by emailing  if there are films you do NOT plan to attend, as we have limited seating and would like to offer it to others rather than have empty seats. 

TICKET BUNDLE

Purchasing a bundle of tickets gives you credits to use toward purchasing tickets to specific films. This can be done in the same transaction or you can select tickets for specific films later.

Join OUr Mailing List

Special thanks to our most generous donors, Barbara and Robert Murray and the Morris and Gertrude Furman Foundation.

Thank you also to our generous and longtime donors, Sheila Schwartz and the Chulew family.

Our 2025 Business Sponsors

Partially funded by grants from